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・We will respond to inquiries we receive in sequential order, but it should be noted that several days may be needed to respond and some questions may be unanswerable due to the nature of the content.

・Also, please understand that we cannot reply to an incorrect e-mail address or when there is a system failure.

・Our reply is addressed to you personally. Please note that it cannot be reproduced in whole or in part or used secondarily.

・Please be aware that satisfactory answers may not be provided to cell-phone text messages for reasons such as character count limitations.

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・The personal information provided by you will be used to respond to your inquiries or questions and to provide information. For further detail about handling of personal information, see the “Personal Information Policy” on this website.

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