Yamaha Music Foundation
Personal Information Protection Policy

Yamaha Music Foundation believes that protection of a customer’s personal information is an obligation under laws and regulations, and also an important social responsibility.
The Foundation shall establish the Personal Information Protection Policy as set forth below under the corporate philosophy of “compliance with the law upholding high ethical standards” and respect for and protection of customer rights regarding personal information.

1. Acquisition and Use of Personal Information

   In the case of acquiring a customer’s personal information, we will acquire the information by appropriate methods and notify the purpose of use to the person or publish it on the website, etc., by identifying the purpose to the extent possible. The acquired personal information shall be handled to the extent necessary to achieve the purpose of use.

2. Provision of Personal Information

   We will not provide a customer’s personal information to any third party other than the operation consignees without the consent of the customer. When we use personal information jointly with affiliates and YAMAHA exclusive agents, etc., we will specify or publish prescribed matters including the range of operators jointly using the information and the purpose of use, except as required by laws and regulations or to cooperate with public agencies.

3. Safety Management of Personal Information

   In order to prevent unauthorized access to personal information or loss, destruction, alteration and leakage, etc., thereof, we strive to protect a customer’s personal information by implementing technical measures and improving the safety management system.

4. Publication of Purpose of Use and Request for Disclosure and Correction, etc.

   We publish the purpose of use of a customer’s personal information held by us and the contact for inquiries, and we respond faithfully to the request for disclosure, correction, suspension of use and deletion, etc., to the reasonable extent pursuant to the prescribed procedures.

5. Compliance with Laws and Regulations

   We comply with laws and regulations, related provisions and guidelines for personal information and fulfill our corporate social responsibility.

6. Continuous Improvement

   In order to securely implement personal information protection, we will continue to review and improve our compliance program.

Musician’s Creativity Lab
Guidance on Personal Information Handling

1. Guidance on Purpose of Use of Personal Information

   Personal information is used on the Website for customers to log into the Service and for Yamaha Music Foundation to provide customers with various services, including Video Lesson and Direct Lesson, etc. A customer’s personal information shall not be used for any purposes other than the above.
   For the betterment and improvement of the Services, the Website may change the purpose of use to an extent deemed to be reasonable under social conventions. In such an event, we will send to customers a notice of any change or publish any change on the Website. We may use statistical data that cannot identify specific individuals, out of the information of customers, as material to determine product development and service improvement.

2. Sharing of Personal Information

   Personal information provided to the Website shall not be provided to any third party, including affiliates of Yamaha Music Foundation without the consent of customers; except for the following.

   • Required by laws and regulations
   • Where it is necessary to protect life, body or property of a person, and it is difficult to obtain the consent of the person.
   • Where it is particularly necessary to improve public health and promote sound development of children, and it is difficult to obtain the consent of the person.
   • Where it is necessary to cooperate with national agencies or local governments to fulfill the affairs provided for in laws and regulations, or when there is a risk of interfering with the fulfillment of the affairs by obtaining the consent of customers.

3. Procedures for Responding to Request for Disclosure and Correction, etc., of Personal Information

   On the Website, the registered person can directly operate on the Website such requests from the person as disclosure, change, deletion of the personal information held by us. After logging into the Service, please perform respective operations by accessing the following URL.

   My Account : https://musicians.online/user

   If you cannot use the above method, please inform us by the following inquiry form.
   Development Department, Yamaha Music Foundation
   Inquiry : https://musicians.online/contact

4. Cookies

   The Website uses Cookies for storage of login information, establishment of language and cart information of customers when customers purchase videos, etc. Cookies mean small text files in which arbitrary characters are written in place of personal information, which is stored on the hard disk drive of computers of customers after exchanging information between the webserver of the Website and the Internet browsing software (browser) of customers when a customer visits the Website. Utilizing the characters written in Cookies, login operation by customers is simplified and also more appropriate services can be provided to customers such as displaying advertisements on the sites of other companies based on the interest of customers.
   Please understand that the functions available on this Website may be restricted if Cookies are not set. Please confirm the information related to these functions on your browser.

5. External Link

   The Website includes some links to external sites, but we do not share privacy information with other sites. Since the Foundation cannot assume any responsibility for collection of personal information by the linked websites, please make sure to check the details of handling of personal information by the linked websites.

6. Renewal of Site Privacy Policy

   When the site privacy policy is to be changed, we will notify of any change by publishing the topics on the Website. Please check the site privacy policy regularly.
   The right of choice to allow the Website to use personal information by a method different from the previous one is reserved for customers.

7. Inquiries Regarding Personal Information

   Inquiries regarding a customer’s personal information are accepted in the following URL.
   Development Department, Yamaha Music Foundation
   3-24-22 Shimomeguro, Meguro-ku, Tokyo, 153-8666
   Inquiry : https://musicians.online/contact